Terms of service

Terms of Service

Last updated: April 2026

Overview

This website is operated by Relievoo Australia. Throughout the site, the terms "we", "us" and "our" refer to Relievoo Australia. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you have given us your consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms or viruses or any code of a destructive nature.

Products & Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify prices at any time without prior notice. All products are subject to availability.

We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your monitor's display will be accurate.

Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

We accept major credit cards, debit cards, PayPal, and other payment methods displayed at checkout. All payments are processed securely through encrypted connections.

Shipping & Delivery

Please refer to our Shipping Policy for detailed information on delivery times, costs, and procedures.

Returns & Refunds

Please refer to our Return & Refund Policy for details on returns, exchanges, and refunds.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

Intellectual Property

All content on this website — including text, images, graphics, logos, and product designs — is the property of Relievoo and is protected by Australian and international copyright laws. Reproduction without written permission is prohibited.

Limitation of Liability

To the fullest extent permitted by Australian Consumer Law, Relievoo Australia shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Nothing in these terms excludes or limits any consumer guarantee under the Australian Consumer Law that cannot be excluded or limited.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page. Your continued use of the site constitutes acceptance of the updated terms.

Contact Us

For any questions regarding these Terms of Service, please contact us at support@therelievoo.com.